Last updated: August 25, 2026
This is a general Refund Policy template. It is provided as a starting point and should be reviewed by a qualified attorney before use, since Claude is not a lawyer and this is not legal advice. Because these are instant-download digital products, a written policy that sets clear, honest expectations up front is one of the most important trust elements on the whole site.
If a template is genuinely broken, missing content described on its product page, or doesn't function as described within 30 days of purchase, contact us at support@truestack.shop with your order email and we'll issue a refund or make it right.
Because the product is delivered instantly and can be duplicated and used immediately, we don't offer refunds for simple change-of-mind once the download link has been used, or for not having read the product page description before buying.
Email us with your order confirmation email and a short description of the issue. We respond within one business day.
Refund requests on bundle purchases are evaluated the same way, based on the specific template(s) affected.